Return Policy

At My Profile Poster, we strive to offer you the most realistic, highest quality profile posters possible. Before being shipped, all orders pass through an artwork quality check and a product quality check. Unfortunately, we cannot offer returns because of the customized nature of art products we produce. If you are unsatisfied with your purchase, please reach out to our customer support. 

My Profile Poster Guarantee
If you received the wrong product, size of print, or your product was damaged during transit, we will replace it without question.

If we determine that the art is faulty, we will replace the product.

You can receive a full refund if you cancel your order within 24 hours. After 24 hours, the cancellation will be granted at our discretion, minus a 50% fee. 

Bad Photo Policy
It is your responsibility to submit a high-quality photo that adheres to our Photo Guidelines. Low-quality photos will result in low-quality artwork.

Remake Policy
All posters are final and we do not offer remaking any artwork so please make sure you add the final comments upon initial approval

*Please note that international orders could potentially experience delays of up to 14-30 days due to COVID-19.